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Fluent City: Director of Content Marketing

Fluent City: Director of Content Marketing

2017-10-10 22:23:44

HOLA!


Founded in 2011, Fluent City is an innovative language training organization, offering instruction to individuals, groups, and businesses in 11 different languages. Through in-person classes, online tools and corporate training, Fluent City provides a contemporary curriculum and highly interactive approach that has made it one of the country’s fastest-growing language companies.

ABOUT YOU

We are looking for a Director of Content Marketing to build out and execute on a content marketing strategy that drives forward our four main business lines: Group Classes, Private Lessons, Online Lessons and Corporate Training (B2B).

You have a passion for both language learning and content marketing. You’ve likely studied a few languages over the years and find joy in the pursuit. You’ve developed content as small as microcopy for a mobile button and as large as a white paper. You’ve ideally worked in a high-growth environment and created an overall content strategy from scratch for a dynamic B2C or B2B brand.

You’re a strategic, natural leader who wants to maintain an operational role by writing and editing on a daily basis. You’re a hawk for keeping a consistent voice across all channels. You’ve developed and managed brand standards and content style guides before and you’re eager to do so again for a young, growing language learning brand.

SPECIFICALLY, YOU’LL

  • Build out and execute against a robust content strategy and calendar that feeds across all channels (online and offline) to support all four business lines mentioned above
  • Write and edit weekly blog posts
  • Oversee our social media channels from concept to execution 
  • Manage and mentor a junior social media coordinator 
  • Update or create any site copy including marketing landing pages, product pages and descriptions, general company pages, etc.
  • Optimize blog posts and on-site content for best practices in SEO
  • Compose multiple weekly newsletters to an audience of 200,000+
  • Concept and collaborate with appropriate stakeholders on marketing materials such as e-books, case studies, product launches and social media posts
  • Respond to users on social media or email if needed
  • At scale, you’ll build out and manage a network of freelancers
  • Provide concise direction and feedback to any freelancers
  • Build out and enforce a company-wide style guide that all departments adhere to in writing and producing content

YOUR BACKGROUND

  • 5+ years in roles that have focused on content marketing — including overseeing social media — for a brand or editorial for a publisher
  • High attention to detail
  • Extremely organized
  • Naturally creative in concepting
  • Positive, but driven get-it-done attitude
  • Highly organized, excellent attention to detail
  • Have a strong aesthetic point of view

BONUS POINTS:

  • Can do light Photoshop or Indesign work for social and email where needed
  • Can do basic HTML for email editing
  • Familiar with email tools like Mailchimp, Sendgrid and Simon Data
  • Built out a content strategy from scratch
  • Developed content specifically for growth
  • Have a certification from Hubspot or Content Marketing Institute
  • Have a degree in marketing, business writing or journalism  
  • Managed a team of freelancers before
  • Love language learning and travel

PERKS

  • Unlimited, paid vacation
  • Equity in a high-growth startup
  • Free language classes
  • Remote work options



Source: https://weworkremotely.com/jobs/5523-director-of-content-marketing

Content and Search Marketing Specialist

Content and Search Marketing Specialist

2017-10-05 11:56:25

Hubstaff
runs a blog, a website and various related web properties. Organic
search is driving traffic to our websites, some of that traffic buys our
SaaS time tracking and project management products services.The main
website and blog perform well across a range of keywords, and we have a
plan to increase that further.

We want to grow traffic to the website by understanding and meeting user search intent via good onsite and offsite SEO.

Choosing and optimising for keywords in a conversion focused way has
recently been formalised into a process and is largely Data driven. That
process requires someone to run and improve it end to end. We have v1
of that process, and are looking for the right person to run it!

Areas of Responsibility:

SEO. Your sole responsibility is SEO. Your focus will 100% on driving
traffic through organic search. You will run the existing process, and
work with the head of SEO, and the content team to iterate and improve
on it over time. We will provide all the tools, and guidance you need.

This role requires someone who is comfortable with communicating with
many different types of people, from skyping developers, to writing
content, and replying to link requests etc…

The process In Pre-production:

  • Keyword Research, Data Gathering, Assessing keywords and pages according to a set of guidelines and metrics

    Creating recommendations for actions on new keyword topics, Managing potential SEO issues such as cannibalization.
  • Managing a list of prioritised SEO content topics, and feeding the content production team with these topics
  • Contributing to SEO content specifications
  • Setting up using keyword to rank tracking
  • Providing ongoing optimisation recommendations for existing Keywords

In Post-production:

  • Following a checklist for all new content to help amplify content’s performance in search
  • Do some Basic Link building (where required)
  • Optimizing page content
  • Monitoring of Rankings using SemRush
  • Casual Monitoring of Conversions (woopra)
  • Managing onPage and OnSite changes to optimize post, such as internal linking.

Ideal Candidate:

The ideal candidate is a smart motivated junior to exec level SEO who must:

  • Have good written english and excellent communication skills.
  • Have experience in keyword research.
  • Have experience using google search console
  • Understand basic formulas and enjoys using google sheets (or excel)
  • Understand technical SEO principles
  • Understand content focused SEO principles
  • Functional HTML knowledge
  • Have experince with google analytics
  • Have experience building links
  • Focus on deliverables and output

Nice to haves:

  • Experience working in SaaS or for digital products is bonus.
  • Experience marketing, in or using, time tracking and project management tools
  • Experience using SEMRush and Woopra
  • Familiar working in Sprints in Trello like environments

The remote team:

Hubstaff is a 100% remote company and this is a remote working role,
so you must be confident and able to demonstrate that you can work
independently, and communicate efficiently with team members in USA,
Canada, Portugal, UK, Romania, and India.

You must be available to work on hours with a overlap with UK and USA
where your main contacts will be. The flip side of this is you get
freedom to work from where you like, when you like, and focus on being
productive rather than having a lot of meetings.

Ongoing:

This role is an ongoing one, reporting to the marketing operations
manager, and founders. We are looking for someone to join our team. We
are freelancer and contractor friendly, but need someone who is
committing the majority of their time to us, long term.

We expect the role to provide 25 to 40 hours a week, but the total amount depends on you, and can adapt over time.



Source: https://weworkremotely.com/jobs/5486-content-and-search-marketing-specialist

Hotjar: Outreach Marketer

Hotjar: Outreach Marketer

2017-10-04 11:13:07

Note: Although this is a remote position, we are seeking candidates in the following timezones only: Europe (UTC+0 – UTC+4); US (EST or CST only).

About Hotjar

Hotjar is a 100% remote organisation headquartered in the Mediterranean on the island of Malta. Our company vision is to change the way the web is built and improved by democratising user analytics and feedback. Our core product is free and available to anyone with an internet connection.

About this Opportunity

We’re looking for a passionate and hands-on Outreach Marketer to build meaningful relationships at scale with our users, communities, industry influencers and partners. You’ll be responsible for sharing our point-of-view and story, and promoting our content so Hotjar can be trusted as the the authority in its field.

In this role, you will be the essential link between Hotjar and millions of marketers, designers, developers and leaders, across the world, who could benefit from hearing about and reading our content when trying to solve their biggest, most painful challenges.

This is an excellent remote career opportunity in a key role with a fast-growing and innovative tech-startup. This role is situated in the Content Marketing team and will report to the Director of Marketing.

As the Outreach Marketer, you will:

  • Develop, test, and execute Hotjar’s content outreach strategy
  • Identify the right people to reach out to for each individual outreach campaign
  • Craft personal outreach campaigns to build interest before our content is published and to promote it once it is live
  • Get in touch with people of interest wherever they are, using, for example, personal emails, social mentions, calls, or face-to-face meetings
  • Collect feedback from “beta readers” to improve our content
  • Build long-term relationships with thought leaders, partners, and communities
  • Measure and report on the results of your outreach efforts to the team
  • Conduct research about our audience by interviewing and surveying our readers
  • Take risks and try new approaches regularly
  • Collaborate with the Demand Generation team to promote our content on paid channels
  • Collaborate with the Content Editor and Content Strategist to ensure that the tone and style of the outreach campaigns are aligned to the rest of the content
  • Work with the Marketing Team and contribute to Hotjar’s Marketing Strategy

Compensation Range

The budgeted compensation range for this role is €50,000 to €70,000 annually. Ranges are based on market research and are equitable to other roles within Hotjar. The actual compensation offered to a successful candidate will be based on relative experience and skills. At this time we are only able to provide official employment status to those located in Malta. All other candidates will join our team as full-time consultants and will be responsible for paying any taxes or applicable fees where they reside. 

Requirements

  • You’re a determined and patient individual who wants to make the internet a better place.
  • You’re a Digital Marketer with 5+ years experience in community management, influencer marketing, digital PR and outreach.
  • You have 3+ years experience in outreach marketing for the SaaS or B2B space (ideally with lower price point solutions).
  • You have a proven track record for successfully executing multiple outreach campaigns from start to finish.
  • You have experience in crafting and executing multiple SEO link-building campaigns from start to finish.
  • You constantly seek to improve your team’s outputs through user feedback and data insights.
  • You take pride in your ability to inspire and motivate others to carry out and execute a strategy while working in a fully remote team environment.
  • You work collaboratively across team types (product, customer success and marketing).
  • You’re an excellent communicator who gets your point across in a few words.
  • You’re fluent in English with excellent written and verbal communication skills.
  • You must submit to a background check confidentially processed by our third party.



Source: https://weworkremotely.com/jobs/5476-outreach-marketer

Entrepreneurial Sales Development Hacker in Utah

Entrepreneurial Sales Development Hacker in Utah

2017-10-01 05:50:00

About us

Mokriya takes software seriously. We’re pragmatic crafters who believe in smart and focused development, building clients’ products just as we do our own: investing heavily in design, iterating rapidly to validate and falsify ideas, and pursuing perfection in every interaction.

We believe that well-made software can change the world, no matter how small or simple a product might be. We also believe that poorly-made software —badly-designed, badly-developed, or badly-supported— is a preventable tragedy.

Mokriya’s mission is to make great software: for ourselves, for our clients and most importantly for our users.

About you (we’d prefer you’re in Utah)

You are curious about technology, and love to teach people about things you’re learning about. 

You are an absolute pit bull when it comes to follow up, but you get creative to knock down doors. You instinctively try a dozen different approaches until you find the one that fits. You think “no” just means, “I don’t see the value yet.” But you’re not annoying. You get that you need to strike a balance. “An email didn’t work,” you think, “maybe I’ll try a hand-written note, and then a small gift.” 

You love the hunt, the thrill of getting a win. 

You’re competitive, but not in the “I’m going to win and lord it over you,” sense. You love to win, but you also love the camaraderie that comes from working with, learning from, and lifting, your sales teammates. 

You’re curious about how to be the best at your craft, so you continue learning about sales, and about what it takes to succeed. You may have long-term ambitions to be a CEO or VP, and you see sales as a great path towards that end.

You spend your time reading forums like Sales Hacker. Names like Aaron Ross and Max Altschuler are famililar.


About the role

Sales Development is 50% art, 50% science, and then another 1000% persistence. If you can do sales development well, you’re in an elite circle. Most cannot do it. 

It involves studying the org chart, figuring out how to get the right people on the phone, or into an email discussion. It’s trying to spark the right internal discussions that will lead to the qualified lead.

You’ll work closely with an Account Executive to put together a go-to-market plan, and then execute on it together. The best sales development people we’ve seen take cues from their AE, but also think independently to execute effectively.

Why should I be excited to work here?

First, it’s fun. Not in the “everyone pretend to have fun, we’re a startup, where are the Nerf guns?” way, either. It’s fun to work at Mokriya because beyond the perks and good times, we’re a happy team of people who love to design and build great products. It’s not just that we have a great organizational structure in which everyone is really empowered to act; it’s also that we hire for fit and bring in folks only if we’re confident in their integrity, capability, and drive.

No one will watch over your shoulder, and you won’t have to spend time watching over anyone else’s either. We’re a talented team of doers. There’s little bureaucracy, and we hate blocking. Our leaders spend their time making sure you can get things done in the way that best suits your preferences and the strategic goals.

Autonomy, creativity, thoughtfulness, trust: if you care about those things, you’ll be happy here. And more importantly, we’d be honored to hire you.

Oh, and you’ll make some great money. 🙂


To apply: Email [email protected] with (A) the sales accomplishment you’re most proud of (B) surprising things you have learned about selling



Source: https://weworkremotely.com/jobs/5451-entrepreneurial-sales-development-hacker-in

Secret Benefits: Sick Of Polishing Turds?

Secret Benefits: Sick Of Polishing Turds?

2017-09-29 13:54:47

Fed up trying to market a product that no one wants? Knowing that however much polish you add, it’s still a turd? Or perhaps you’re one of a 10-person marketing department where getting an idea tested requires more political acumen than creative genius? Or maybe you love your work but hate the commute, and the costs to your lifestyle?

Secret Benefits is a sugar dating site that users love, has no bureaucracy, and understands that life comes before work. We’re only a young site but according to this user, we’re doing OK:

“It’s fantastic!! Amazing like life changing! Thank you very much!! A very satisfied customer!!”

This testimonial’s so glowing that I’d be foolish to make it up. I considered fixing the grammar but decided I liked the rawness. As a marketer, you understand that changing lives is a good start but there’s more to success. We may have thousands of users but most people haven’t heard of us, like you before seeing this curious job listing — come help us change that. 

If you’ve got any experience getting the word out about a product, or in generating publicity, we want to hear from you. When you join, you’ll make up 50% of our dedicated marketing team. You’ll interact daily with the co-owners, and have your ideas live and tested almost as quickly as you come up with them. Spend time implementing, and reviewing your concepts, not waiting for them to be approved by 3 VPs.

We’re a young, motivated team that’s entirely remote and distributed globally. Sick of that commute, or reminding the in-person team that you’re still alive? Here we’re all in the same position. You dictate when and where you do the work — fit it around your life without feeling guilty.

We know little about Social Media and PR. These are the two major gaps we’re trying to fill. But if you’ve got experience in other areas like email marketing, PPC, branding, or anything else, we’d still love to hear from you.  



Source: https://weworkremotely.com/jobs/5441-sick-of-polishing-turds

Smartjobboard: Growth Marketing Strategist – Part-time

Smartjobboard: Growth Marketing Strategist – Part-time

2017-09-27 10:32:21

We need a part-time marketing professional who could help us in creating a marketing strategy for our SaaS product – Smartjobboard.com.

This position would be perfect for a marketer who’d like to be involved in a side project (8 – 15 hours per week) while staying at his full-time job.

What’s needed:

  • Researching feedback from our customers and our market overall
  • Positioning our product
  • Creating new messaging for our website and other marketing materials
  • Developing marketing growth strategy
  • Helping in executing the strategy

You’re a good candidate if:

  •  You have previous marketing experience with SaaS companies
  •  You’re good at positioning products and creating compelling copy
  •  You’re open-minded and like to experiment
  •  Native English is required

Compensation

$50 – $100 per hour based on your experience and knowledge

We’ll need about 8 – 15 hours per week

About Us

Smartjobboard is a website builder for job boards. It allows anyone create a job board website quickly and easily.

Include the answers to the following questions in your application email:

  •  Have you done marketing strategy for SaaS companies previously? (If so, please specify which companies and what you’ve done for them)
  •  What is your favorite marketing blog?
  •  What is your favorite marketing book?



Source: https://weworkremotely.com/jobs/5424-growth-marketing-strategist-part-time

Data Revenue: Machine Learning Developer

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Headquarters: Berlin

URL: www.datarevenue.com

We are Data Revenue (datarevenue.com) a machine learning consultancy looking for another experienced Python Engineer with a passion for machine learning.

About us

We are 3 machine learning engineers and few freelancers, working out of Berlin and Krakow. Over the last 2 1/2 years we worked on some great projects in Web, Finance, Energy and Medical. Doing purchase/demand prediction, churn prediction, credit scoring and fraud detection. As well as predicting market prices and building recommendation systems.
We actively choose clients with interesting problems and datasets.

What we expect

  • You’ve worked on production Python codebases in a team before
  • You are very experienced with processing data in Python (numpy, pandas)
  • You are excited about machine learning, and have experience with the basic concepts (University courses, Kaggle and side projects count)
  • You are good at asking the right questions and coming up with your solutions, and great at working independently
  • You enjoy working the whole stack: From researching, data analysis, data preparation, algorithm tuning, to testing and deployment. 

Nice to have

  • Experience with deploying and packaging high performance python applications which have many C/++ dependencies
  • Kubernetes and/or Docker experience
  • Experience with providing Infrastructure to ETL systems
  • In-depth understanding of UNIX/Linux system internals and TCP/IP networking
  • Well-versed in scripting (Bash/Python) and infrastructure automation
  • Continuous Integration and Continuous Deployment experience

What you can expect

  • Work on production machine learning systems for large companies with huge data (think training XGBoost on 200TB)
  • Cutting edge tools and machine learning challenges – You’ll have a chance to build production applications with RNNs, LSTMs and XGBoost
  • Projects are based on reusable frameworks, not one-off code
  • Free choice over working time and place – 4hours of overlap would be nice
  • A lot of responsibility – You will have your own project, with guidance from our CTO
  • Developers are running the company – We don’t have “business people”
  • Fair pay and treatment

Salary

We are young and bootstrapped, so if you are from the US or similar we probably won’t be able to pay a competitive salary. 

Tech Stack

  • Python 3 (Pandas, Dask, Luigi, Hdf5, Numpy, XGBoost, Keras, TensorFlow)
  • Deployment: AWS EC2, Ansible, Docker – also Google Cloud Platform
  • Orchestration: AWS Data Pipeline

    To apply: Send a short intro and resume to [email protected]



    Source by We Work Remotely Programming Jobs

    Enjin Pte Ltd: Enjin Sr. Java SDK Developer

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    Headquarters: Singapore

    URL: https://goo.gl/forms/1GiOPrYJ7yjN5ADB3

    Enjin Sr. Java SDK Developer
    Enjin is the largest gaming website platform in the world, with over 18 million users playing hundreds of different games, using our social network and CMS to organize their communities and groups.
    We are now building Enjin Coin, a cutting-edge cryptocurrency (Ethereum ERC-20 Token) for gamers that will be integrated directly into game engines using open source SDKs and plugins..
    We are looking for a Java developer to work alongside our Mobile and Minecraft developers and focus on the Enjin Coin Java SDK. The project involves:
    • Taking the lead in development and careful design of the Enjin Coin Java SDK
    • Using the Web3j library to interact with Geth and Parity (Ethereum)
    • Cross-platform design for Linux, Windows, Android, and other operating systems.
    • Configurable data storage for MySQL or SQLite.
    • Sending GCM/FCM/APNS Push notifications and testing protocols like Whisper
    • Developing public/private APIs, both internal and interfacing with Nginx/Apache.
    • Dispatching events (inventory change, etc) that will be handled by games
    • API Client
    • Unit tests

    We have an aggressive timeline! Our goal is to have Enjin Coin items usable in Minecraft by December 31st 2017.
    Required experience:
    • 5+ years Software Development
    • 4+ years Java
    • Distributed application development
    Useful experience:
    • Game development experience
    • Minecraft development experience
    • Ethereum’s JSON-RPC API
    • Unity 3d
    • Unreal
    • C# or C++ experience is also helpful, as we are porting the SDK further in 2018
    Personal:
    • Highly experienced with working remotely
    • Self-motivated with proactive attitude
    • Fluent in English, written and spoken

    To apply: Please complete this form: https://goo.gl/forms/1GiOPrYJ7yjN5ADB3



    Source by We Work Remotely Programming Jobs

    codelathe: Mobile Developer (Java and iOS)

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    Headquarters: Austin, Texas

    URL: https://www.getfilecloud.com/jobs/

    About CodeLathe

    At CodeLathe, we are building the world’s most powerful unified file services platform that organizes enterprise data, enhances collaboration and productivity while providing ironclad data protection. Our product FileCloud is quickly becoming the standard in Enterprise File Services space and it is widely used by Global 2000, Fortune 500 and world leading organizations in city, state and federal governments. We are based out of Austin, Texas, USA and looking for talented people anywhere in the globe. 
    Our Vision

    Organize enterprise information and make it universally accessible!
    Top Ten Reasons to Join Us
    • Work with a world class engineering team that is out to change the world
    • Fast growing company with lots of growth opportunities
    • Strong engineering and product focused culture
    • 100% Remote Job – Work comfortably from your home office and avoid the commute
    • Unique, customer driven software development process
    • Work on the most challenging technical problems – File Systems, Search, AI, Distributed Systems.
    • Work on widely used cutting edge tech stack
    • Gender diversity – Men (60%), Women (40%)
    • Part of a huge 10+ Billion $ and growing market space
    • Competitive compensation based on experience and location
    We are seeking a passionate Mobile Developer to join our fast moving, agile development team. This is a remote-job position and will require working remotely with other team members.
    Responsibilities
    • Develop world class mobile apps for iOS and Android
    • Proactively work on improving user experience and enhance apps with the help of our designers and developers
    • Build new features independently with minimal guidance
    • Prioritize work to reduce technical debt and create a coherent and powerful design
    • Audit the code of peers for potential flaws and security concerns.
    Required Qualifications

    • Bachelor’s degree in Computer Science, or in related discipline with 4 or more years of professional software engineering experience
    • 3+ years hands-on experience in iOS(Objective-C), Android (Java) and REST APIs
    • Strong expertise in designing pleasing user interfaces and innovative layouts is required
    • Strong knowledge of Web Technologies including HTTP protocol, XML, REST APIs is required
    • Strong knowledge of client server architecture is required
    • Self starter, highly motivated and works with little or no supervision
    • Passionate in software development, takes ownership and pride in their job

    To apply: Send a resume to [email protected] and put job id: MSE4 in the subject line.



    Source by We Work Remotely Programming Jobs

    Help Scout: Senior Android Engineer

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    Headquarters: Boston/Boulder

    URL: www.helpscout.com/careers

    Your Impact
    We are looking to hire an experienced Android engineer to help enhance our Android app and build our upcoming Android SDK. Our goal is to craft a wonderful experience for our Android app users and also make it easy for Android developers to add Help Scout capabilities to their apps. Your work as an experienced Android engineer will empower over 8,000 businesses around the world to provide great customer service, and will support the other senior engineers on your team.
    Tools We Use
    • Java, Kotlin, Pusher, AWS, Firebase
    • Slack, Trello / Jira, Github, Jenkins
    About the Role
    • Our engineering team is currently thirty people, just over half the company. You will be working on our five-person mobile team which includes another Android engineer, two other iOS engineers and a designer. You’ll be involved in every decision made regarding implementation, testing, and backlog prioritization.
    • A separate team of engineers owns the back end API endpoints, so your work is mostly focused on the app, SDK implementation, and design details. You’ll also get everything you need from the design team with regard to Android-specific visual design and interactions. You’ll work with customers and QA testers to ensure releases meet customer demands and our high quality bar.
    • Our engineering teams work in two-week iterations, communicate mostly via Slack and are committed to remote, agile development. When you are ready, you’ll create and send a pull request with tests and tag your team for review – using video and screen-sharing as needed. Your development builds can be easily tested on environments that closely match production. You’ll work autonomously for the most part and we trust you to get work done when/where you can be productive.
    • Your team performs engineering support when a question can’t be answered by our in-house support team and passes triage. We’ll get you up-to-speed with engineering support so you can help our customers and improve the product along the way.
    • Everything is secondary to the customer experience. We expect you to have a keen sense of how your code will impact the experience in terms of performance, security and usability.
    • You’ll be working with product people that challenge you to get better every day. The founders are technical and committed to creating a magical experience for customers. You’ll deploy work that moves the needle for businesses around the world.
    • You can work anywhere in the world as long as you have 4+ hours of overlap time with Boston and Europe working hours. For example, you could work 9-5 from either NYC or France and achieve 4+ hours overlap.
    About You
    • You bring a level of Android-specific expertise that will help us craft an outstanding experience for customers and fellow Android app developers. With years of experience working with Android, Java, you are someone that loves picking up new skills such as Kotlin that refine your craft.
    • You have a great understanding of how “always online” products like Help Scout communicate with web services in an unpredictable Android reality. You can help us design everything to fail gracefully and leverage local storage to provide customers with a seamless offline / online experience.
    • You delight not only in the way an application works, but in how it looks, and have an excellent understanding of Android interaction design. You embrace the Material Design principles, Android transitions and animations are something you love working on because it can help you execute the perfect user experience.
    • You stay up-to-date on the Android platform and can provide insightful advice about leveraging native platform APIs or evaluating and leveraging wrappers.
    • You have experience digging through crash reports and metrics to find ways to incrementally improve your apps
    • You believe remote teams are the future of work, or are at least excited about the idea. You have experience working with remote teams or can adjust your work/management style to be remote-friendly.
    • You’re a great communicator and have an excellent command of written and spoken English. As a remote company, we rely on clear communication for collaboration and execution.
    • You are helpful and empathetic and care about building on our company culture that embraces these qualities.
      About Us
      • Help Scout is a remote team with employees in eleven states and six countries (seven in the Boston office). We optimize the team for excellence over geography and overcome remote challenges through transparency, trust, and video conferencing.
      • We’re a customer-driven company and always will be. Everything follows the customer experience, no exceptions. There is no sales team. Everyone at Help Scout is aligned in their motivation to create content that adds value and build a product that is a pleasure for businesses to use.
      • Our company is growing quickly and has aspirations of helping millions of people around the world. Accomplishing our goals will present countless challenges and require you to excel in every aspect of the position. It’s super hard, but the people we’re looking for love tackling hard problems.
      • This is not the typical startup “rocketship”. We’ll never compromise customers or the experience in favor of growth. Our purpose is to build a profitable company that small businesses love and sustain it for the long term. There are no kegerators, playgrounds or Xboxes. Instead, we’d prefer employees to have a sustainable work/life balance and for their career at Help Scout to be a long one.
      • We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

      BENEFITS

      • Competitive Salary – We pay at or above market salary in most cases and evaluate a lot of research to make sure everyone is paid well. The formula we use to calculate all salaries is public to employees and is improved upon regularly.
      • Work anywhere – Work from our office in Boston or anywhere else that has 4+ hours of overlap time with Boston and Europe working hours. We’ll even buy your home office furniture or help you pay for a co-working space.
      • Health and dental insurance – We cover you and your family’s health/dental insurance 100%. If you are based in the US, we’ll cover you on our Aetna policy. If you’re based outside the US, we’ll reimburse your out-of-pocket health and dental insurance costs.
      • Long-term/Short-term Disability Insurance & Life Insurance – we cover 100% of the premiums for LT/ST Disability insurance and base Life Insurance. You also have the option to purchase supplementary life insurance through our provider. (currently US only)
      • Flexible vacation – Take time off when you need it, we trust you.
      • Paid parental leave, including adoption– 12 weeks if you have or adopt a baby, 4 weeks if your partner has a baby.
      • 401k with 1% match– via Betterment for Business (currently US only)
      • Personal Development stipend – Up to $1,800 per year to improve your craft
      • Great tools – Each employee needs a Mac laptop and 27” display (or equivalent). We’ll also purchase any of the software or hardware you need.
      • Complete transparency – Everyone has full access to business metrics and financial information about the company.

        To apply: https://www.workable.com/j/C353CB87F2



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